COVID-19 STATEMENT

We are currently advising longer-than-usual dispatch lead times for Commercial Polytunnels and Sheep Houses. Click here for more details.

COVID-19 STATEMENT - DELIVERY ESTIMATES

Aug212020

COVID-19 STATEMENT - DELIVERY ESTIMATES

We are living in uncertain and difficult times, and the coronavirus is affecting all of our lives in many ways. We all still have lots of questions about what the future holds and there are still few definite answers available at this time.

Here at Premier Polytunnels we want to reassure you that we continue to treat the safety and wellbeing of our staff, our suppliers and our customers as a priority - We are following the guidance available to us, monitoring the situation on a daily basis, and updating our practises accordingly.

Current Dispatch Lead Time

We are currently experiencing supply-chain issues for some of the raw materials required to manufacture our Commercial Polytunnels and Sheep House Polytunnels. Combined with a surge in orders on an unprecedented level, this means that our dispatch lead time for these larger structures has had to increase.

Commercial Polytunnels and Sheep Houses – Dispatch lead time of late-October / early-November.

Garden Polytunnels, Cloches and Fruit Cages – Dispatch lead time of 10-15 working days.

Polytunnel Covers and Accessories – Dispatch lead time of 3-5 working days.

*Subject to the availability of the necessary raw materials.

We are monitoring the situation on a daily basis and updating our practises accordingly, and delivery estimates could change regularly, depending on the number of orders received and on the availability of the raw materials required.

The Delivery page of our website will be updated on a daily basis with regards to expected dispatch lead times, therefore please ensure you check this information on the day of placing your order.

Please CLICK HERE to check the Delivery page of our website on the day of placing your order for daily updates.

Please do not hesitate to contact the sales team if you have any questions or concerns about the delivery of your order.

How will my order be delivered?

Garden Polytunnels, Cloches and Fruit Cages are usually delivered in disassembled bundles and boxes via a national freight courier.

Commercial Polytunnels and Sheep Houses will be delivered by a courier on 1-2 pallets measuring up to 3.6m long.

Polytunnel Covers and Accessories are usually delivered in boxes by a national parcel courier.

Please Note: Deliveries are made by couriers and we recommend that customers are at the delivery address on the day of delivery.

The couriers have implemented their own precautions to reduce the spread of the coronavirus and, in some cases, have advised that guaranteed services, such as a timed morning service, may not be always possible. 

Contact Us

If you have any queries or questions, or any concerns about placing or receiving an order, please do not hesitate to contact our Sales Team on 01282 811250 or by e-mail at info@premierpolytunnels.co.uk

We thank you for your patience and understanding in these uncertain times.

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