Premier Service Promise

Premier Polytunnels understand the importance of offering not only the highest quality product at a great price, but also a 'Premier' service.

Committed to
Excellent Customer Service

With more than 35 years experience in the horticultural industry and a unique polytunnel design, unlike any other on the market, we are confident we can offer a service and product to meet all our customers’ satisfaction - from experienced commercial growers to first time hobby gardeners who are looking to purchase their first polytunnels.

When you employ Premier Polytunnels as your supplier, you are dealing with a true, professional, family business - When you contact Premier Polytunnels you can be sure to speak to the boss.

Customers are welcome to visit our design and development site in Lancashire to see and feel the quality of our products, meet the team and pick our brains. You can also click here to see what our customers say about us.

We also offer a Call Back service via our website, allowing you to request a call back from a member of our Sales team at a time suitable to yourself, Monday to Friday, 9am to 5pm.

After-Sales Support

Premier Polytunnels are proud to be the only polytunnel company to offer an out of hours Construction Advice Helpline, 7 days a week until 9pm - If you have any questions when building your 'Premier' polytunnel, we are only a telephone call away with all the answers.

To keep you fully updated regarding the status of your orders, our dedicated Dispatch team will also contact you by e-mail (or telephone, if requested) to advise you once the goods have been dispatched from our warehouse.

And that’s not all. We also offer a 28-day “No Quibble, Money Back” Guarantee should you change your mind for any reason and if the goods are returned in their original condition and packaging.

A FAMILY BUSINESS

Premier Polytunnels is a true, professional, family business. Run by a father, daughter and son team, Premier Polytunnels welcomed the return of our senior designer and developer after he retired to his garden in 2007. A Rolls-Royce trained engineer, our designer is the man responsible for bringing you many of the polytunnel innovations since 1991, including Anchor Plates.

Premier Polytunnels is proud to be an accredited Living Wage Employer and an official member of the Made In Britain manufacturing community.

Chosen by organisations such as The Royal Parks, the National Trust, and the BBC, our polytunnels are designed and manufactured by experts to support growers at every stage.

We would like your experience with us to be a friendly, simple and trouble-free one, so once you have made the decision to purchase your polytunnel supplies from us, just sit back and let us do the work.

FAQS

Questions we regularly get asked by Customers

We pride ourselves on offering a high level of customer service and are on hand to answer any questions. Here are some of the most common questions we get asked. If you can’t find the answer you need, take a look at our full list of FAQs or give our friendly team a call.

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Premier Promise

Video guide to Premier Polytunnels

Get an inside look at Premier Polytunnels and the quality products we provide. Designed for durability and ease of use, our polytunnels help growers of all kinds succeed.